CONTACT
Contact us here:
P.O. Box 16329
Alexandria, VA, 22302, USA
Operating Hours
Mon - Fri: 10am - 6pm
Sat - Sun: 10am - 6pm
Store Location:
1124 King Street, Alexandria
Old Town, VA
USA, 22314
RETURN
POLICY
Thank you for shopping with Interior Instincts - we hope you love your purchase! At Interior Instincts, we believe every piece should bring warmth, beauty, and inspiration into your home. We proudly stand behind the quality of our collections and are committed to making every purchase a positive experience. If for any reason you are not completely satisfied, please review our return guidelines and contact us should you have any questions or concerns.
Returns & Exchanges
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Returns are accepted within 30 days of delivery.
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Items must be unused, undamaged, and returned in their original packaging.
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Proof of purchase or order confirmation is required for all returns.
Non-Returnable Items
The following items are final sale and cannot be returned:
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Clearance or sale items
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Customized or made-to-order products
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Gift cards
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Items marked “Final Sale”
Damaged or Incorrect Orders
Please inspect your order upon arrival. If your item arrives damaged or incorrect, contact us within 48 hours of delivery at:
Email: info@interiorinstincts.com
Please include:
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Your order number
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Photos of the item and packaging
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A brief description of the issue
Return Shipping
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Customers are responsible for using the provided return label.
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Original shipping charges are non-refundable.
Refunds
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Once your return is received and inspected, refunds will be issued to the original payment method within 5–10 business days.
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You will receive an email confirmation once your refund has been processed.
Return Address:
Interior Instincts
P.O. BOX 16329, Alexandria, VA, 22302, USA
Thank you for supporting Interior Instincts. We appreciate your business and are grateful to be part of your home.